Total Quality Management
In the last 26 years, IGNOU, through high-quality self-learning material and innovative programmes, has established itself as a National Resource Centre and a provider of quality education — at par with other national and international institutions of higher learning.
The University will have to make strenuous efforts to sustain this hard-earned credibility by continuously improving the quality of learning materials, student support services and upgrading the system of professional development and assessment of academic and non-academic staff. Total Quality Management will remain the highest priority in all areas of operation of the University. This will go in tandem with encouraging State Open Universities (SOUs), Correspondence Course Institutes (CCIs) and other providers of distance learning to adopt a holistic management strategy.
The demand for higher education in the country has grown enormously. The growth of enrollment in the conventional universities was 5 per cent in the 9th Five Year Plan. Moreover, the higher education system caters only to about 9 million learners, who constitute about 7.5 per cent of the eligible group (between 17-23 years).
The share of the ODL system in this is about 20 per cent. In the Eleventh Five Year Plan, the Government envisages increasing the Gross Enrollment Ratio (GER) in higher education to 15 per cent, and Distance Education will certainly play a pivotal role in this task.
Strengthening the Faculty and Attracting Talent
To maintain high academic standards and to compete in the fast-changing global environment of educational services, no institution can continue to be relevant without offering new programmes. This necessitates recruitment of experts on a regular basis. A dynamic system like IGNOU needs dedicated staff with vast experience, expertise and capability for research in newer areas (including that of ODL).
It also needs to constantly keep its academic offerings at the cutting edge of quality and societal needs.
The University would like to strengthen the existing faculty, attract new talent, and nurture them through better human resource development policies.